InstagramDM
automation
Turn every comment and DM into a real conversation with your people. Set up keyword replies, build your flows, and stop leaving money in the comments.
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Turn every comment and DM into a real conversation with your people. Set up keyword replies, build your flows, and stop leaving money in the comments.
Get started free →Someone drops a keyword in your comments? FlowNexa slides into their DMs with the right info — through Meta's official API — so you can follow up while they're still interested.
Explore integration possibilities with your tools
How automation can help • Illustrative examples
Instead of relying on manual replies, I can organize my customer conversations and reply faster, even on the busiest days.Example: social media professionalDemo scenario, not a customer review.
I want to turn the comments on my posts into useful DM conversations, without losing opportunities along the way.Example: content creatorDemo scenario, not a customer review.

Illustrative testimonials. This section will be updated with verified reviews when available.
From fashion content to local businesses, see the different industries that can benefit from Instagram automation.
Creators, shops, solopreneurs and agencies — pick the one that sounds like you and see what you can put on autopilot.
Set a keyword for your post and prepare the reply that will appear in the DM, within Meta's permissions.
Concept examples, not real metrics. Automation availability depends on Meta integration and approval.
Imagine connecting FlowNexa to the tools you already use. APIs and webhooks can open the way to flows with Make, Zapier, n8n and your own systems →
Illustrative integrations. Availability depends on development and approval.
More views won't cut it. You need to make every conversation count. Unanswered comments and DMs left on read are deals walking out the door. See how FlowNexa takes the busywork off your plate.
The chance of qualifying a lead can be much higher when the reply happens in the first few minutes.
Let comments and DMs pile up, and leads go cold before you ever say hi.
Set your triggers once and start conversations while interest is still hot.
Buying processes with many steps can increase drop-off before checkout.
"Link in bio" makes people leave the app, dig through your profile and hunt for the product. That's friction.
Send the exact link they asked for, right in their DMs.
Without tracking questions and interests, it's hard to know which content gets the most attention.
Scattered manual replies make it hard to spot frequent questions and opportunities.
Use interaction records and recurring questions to improve your customer care.
Visual figures are inspired by the layout reference and do not represent FlowNexa data or proven results. The examples describe automation possibilities in development.
Picture a women's boutique that posts Reels and new arrivals on Instagram all week long. For ages, every comment and DM gets answered by hand.
By planning automations, the store can organize conversations better and prepare faster replies, without giving up human support when it's needed.
Someone comments asking for the link to a piece. With the right permissions and a correctly configured flow, the information can arrive straight in their DMs, cutting unnecessary steps.
This kind of organization can also help identify recurring questions and room for improvement in customer care.
Automation doesn't replace the personal touch. It just makes the first hello a whole lot easier.
This is an illustrative customer care scenario, not a testimonial from a FlowNexa customer.
The benefits described are operational possibilities, not measured or guaranteed results. Sending real messages depends on full implementation and Meta authorization.
See how automations can turn comments and messages into organized conversations. Illustrative demos.
Imagine an agency managing several Instagram profiles. With every new post, the team has to check comments, sort questions and prepare replies. Doing it all by hand eats up the whole day.
With organized flows, you can plan keywords and replies for each profile. Requests become clearer and the team can focus on relationships and strategy.
The goal is to reduce repetitive tasks and make customer care more consistent, while respecting Meta's messaging rules.

Concept illustration. Features subject to implementation and approval.
Prepare replies and organize requests with less manual work. The real benefit depends on usage and authorized integrations.
Concept comparison, with no prices or metrics attributed to competitors. The animation uses illustrative images, not video recordings.

Choose official integrations, respect permissions and messaging limits, and take care of your customers' data. No tool can guarantee freedom from Meta restrictions.
Imagine one of your Reels goes viral and the comments won't stop coming. Answering everything by hand gets harder and harder, but a tool's price isn't the only concern.
Automation built without following the platform's rules can bring restrictions, interruptions and a poor experience for the people who interact with your brand.
That's why it matters to plan your messages, use authorized integrations and keep permissions, limits and privacy at the center of your strategy. No solution completely removes the risk of restrictions.
Every plan comes with a 7-day free trial. We ask for your card up front, but nothing is charged before day 8. Cancel anytime from your dashboard.
Renews monthly. Manage or cancel your subscription in the billing portal.
Renews monthly. Manage or cancel your subscription in the billing portal.
Annual plans are billed in full and renew every year. Your message allowance renews every calendar month, including on annual plans. No automatic overage charges. Subject to account eligibility and Instagram messaging windows.
Get inspired by ways to turn people's interest into useful Instagram conversations.
Hi! Could you send me the lookbook? 💜
Illustrative exampleI want to see what's new in the collection!
Illustrative exampleSomeone comments on a Reel and gets guidance based on the configured flow.
Illustrative exampleFaster replies can help you stay in touch with people who show interest.
Illustrative exampleA planned flow can lead people to the content they're looking for.
Illustrative exampleConcept gallery with illustrative images and sample messages. These are not testimonials or verified results from FlowNexa customers.
Guidance on DM automation, lead generation and customer care on Instagram.
Ways to spot priority conversations, track replies and reduce forgotten requests.
Explore the topicA roadmap for clear triggers that still respect the platform's limits.
Explore the topicLearn how to guide people to the content they asked for, with fewer unnecessary steps.
Explore the topicOfficial permissions, privacy and best practices for responsible messaging.
Explore the topicHow to think about organization, roles and campaign tracking across several profiles.
Explore the topicIdeas for structuring information about catalogs, orders and launches.
Explore the topicLearn how the platform was designed to organize Instagram conversations and automations.
You set keywords and a reply flow. Real sending depends on Meta permissions and on the integration being enabled and approved.
No. FlowNexa uses Meta's official authentication and permissions and never asks for your account password in its forms.
FlowNexa is built to support different profiles and workspaces. Check the dashboard for the options currently available.
Flows can include trigger-based replies, following the messaging rules and windows set by Meta. Availability depends on backend configuration.
No tool can promise that. Using official APIs, sensible limits and respecting policies helps reduce risk, but doesn't remove possible restrictions.
See monthly and annual prices in the plans section. On this English page prices are shown in US dollars.
